Overview
Relatica is a cloud-based clinic management system built by Syntropic Wave for dental practices, physiotherapy clinics, aesthetic and dermatology centres, general practitioners and multi-location healthcare groups. It replaces paper diaries, spreadsheets and disconnected tools with one platform for scheduling, patient records and daily operations.
Patients book online through a conflict-free calendar, receive SMS and email reminders, and clinics manage complete patient profiles, treatment plans and documents in one place. Role-based access, activity logging and EU data hosting keep the platform GDPR compliant, while built-in GHS and insurance claim workflows are tailored to the Cyprus and Greek healthcare markets.
Relatica is available in English, Greek and Russian and offers a free 14-day trial with no credit card required. Visit relatica.net to see the full product.
Inside the product
Real screens from the live application.
Appointment calendar
A full clinic day across three doctors: colour-coded services, lunch break and closed hours greyed out, overlapping bookings refused when they are made.
Clinic dashboard
Today at a glance: appointments, completed visits, no-shows, what is still upcoming, revenue collected and outstanding, utilisation and confirmations.
Patient record
Visits, medical records, treatment plans, procedures, billing, documents and communications in one card, with GHS or insurance coverage on top.
Dental chart
Interactive FDI tooth chart: caries, fillings, crowns, root canals, veneers, missing and impacted teeth, each with its status and treatment history.
Treatment plans
Priced plans per tooth and procedure that the patient can read, with a status that follows the work from proposed to accepted to done.
GHS & insurance claims
Every visit paid by GHS or an insurer becomes a claim with its reference number and status: draft, submitted, approved, paid. Receivable totals on top.
Reports
Visits list, daily revenue, revenue by doctor and unpaid list for any date range, filtered by doctor and status, exported as CSV or printed.
Online booking page
The clinic's public booking page: patients pick a service, practitioner and free slot and book without calling. Confirmations go out in their language.
Key Features
Online booking
A public booking page and conflict-free calendar so patients can book appointments 24/7.
Patient records & dental chart
Complete profiles with medical history, documents, communication logs and an interactive tooth chart.
Treatment plans
Priced plans per tooth and procedure with a status that follows the work from planned to done.
Automated reminders
SMS and email reminders that cut no-shows, with up to five reminders per visit.
GHS & insurance claims
Claims workflows built for the Cyprus General Healthcare System and private insurers.
Roles, audit log & EU hosting
Four roles, every access to medical data logged, encrypted data stored in the EU.
Calendar feeds
Doctors subscribe to their schedule from Google Calendar, Outlook or Apple Calendar with a private link.
Reports & analytics
Revenue, appointment and patient statistics with CSV export for deeper analysis.
Three languages
English, Greek and Russian interface and patient communication in the patient's language.
Visit website: Relatica
All-in-one clinic management system with online booking, patient records, automated reminders and GHS/insurance claims for dental and medical practices.